Nimble By Voltex

Privacy Policy

Your Privacy matters with Nimble.

Nimble’s mission is to enable you to use technology to do most of your admin tasks so that you can focus on your customers. Central to this, as in Voltex's mission, we commit to be transparent with you about the data we collect, how it will be used, and with whom it is shared.

Nimble has adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au

“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.

Nimble collects information to provide you with the best service. This will be when you register your account with Nimble, during your integration with XERO (3rd party integration) and during your account setup in the settings page. We need this information to deliver products and services to you, to complete transactions on your behalf and to better understand your requirements and preferences.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Nimble collects personal information directly from you when you:

  • Register to use our website
  • Interact with us over the phone
  • Interact with us in person
  • Interact with us online
  • Complete surveys that we use for research purposes
  • Attend trade shows or events
  • Subscribe to our mailing list
  • Request further information, services or content

The personal information Nimble collects and processes about you:

  • Full Name
  • Email Address
  • Personal Address
  • Business Name
  • Business Address
  • Electrical License Number
  • Australian Business Number
  • and other communication contact information, job title, company affiliation and attributes concerning your job or your business

Details of your visits to our website. This includes, but is not limited to:

  • Details of the computer or other device that you are using
  • Details of the web browser you are using
  • Details of your language settings
  • Traffic data
  • Location data
  • Weblogs
  • Other communication data

We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to XERO once you connect your XERO account with us.

Nimble use personal information for many purposes in connection with our functions and activities, including the following purposes:

  • To provide and maintain our Service, including the usage of our Service.
  • To manage your Account, to manage your registration as a user to our Service. The personal data you provide during the registration can give you access to different functionalities within the website that you may use to do your job.
  • To contact you: To contact you by email, phone, SMS or any other equivalent communication medium regarding the updates or any information communications that will certainly help you effectively and efficiently use our Service.
  • To manage your requests, there are certain scenarios that you opt to request for a certain functionality within the website to better use our Service.
  • For other purpose: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

Nimble will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:

  • Having a robust physical security of our premises and databases/records.
  • Taking measures to restrict access to only personnel who need that personal information to effectively provide services to you.
  • Having technological measures in place (for example, anti-virus software, fire walls).

We may collect information about your computer, including your IP address, operating system and browser type. We use this for system administration purposes.

We may aggregate such information and provide it to our advertisers. This is statistical data concerning browsing actions and patterns, and does not identify you as an individual.

We use Cookies on our website in order to optimise functionality.

You may block cookies by adjusting setting on your browser. Please note that if you restrict all cookies you may not be able to access all or parts of our website and not fully use our service. Unless you have configured your browser to refuse cookies, our system will issue cookies as soon you visit our websites.

When you first visit any of our sites a pop-up header will be generated alerting you to our cookie policy. It will re-appear in the event that you change your cookie settings from time to time.

A copy of our cookie policy, including details of how to opt-out, can be found here Cookie Policy. Nimble: Cookie Policy

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

If you are on one of our automated email lists, you may opt out of further contact from us by clicking the 'unsubscribe' link at the bottom of the email.

You can access, correct, or modify the information you provided to us by editing your profile and adjusting your account in the settings page.

To protect your privacy and maintain security, we take steps to verify your identity before granting you access to your personal information or complying with a deletion, portability, or other related request. We may, in certain situations, reject your request for access, correction, or portability, for example, we may reject access where you are unable to verify your identity.

We keep your profile information and content for the duration of your account. However, when your Personal Information is no longer needed for the purpose for which it was obtained we normally hold and process your data for a maximum of five (5) years from the date when you last interacted with our services.

This Policy may change from time to time and is available on our website.

If you have any queries or complaints about our Privacy Policy please contact us at: 1300 722 275 or email us through [email protected].